14 days to change your mind.

What we sell today

Akuru App is in alpha and is currently free — there is nothing to buy yet, so nothing to refund. This policy is published in advance so you know exactly where you stand the day we do start charging, and it applies to every purchase from that point on.

Akuru App is software you download and use. There is nothing physical to ship, so there is nothing to post back to us.

The 14-day guarantee

You can ask for a full refund within 14 days of your payment, for any reason at all. You do not have to explain yourself.

If your payment is on a repeating plan, you can cancel at any time. Cancelling stops the next charge — you keep access until the period you already paid for runs out.

How to ask for a refund

1. Email hello@leafycode.com from the address you used to buy, or call +94 76 670 7355.
2. Include your order or payment reference number — it is on the receipt we emailed you.
3. We reply within 2 working days to confirm we have your request.

When you get your money

• We approve and send the refund within 5 working days of your request.
• The money goes back to the same card or account you paid with. We cannot send it somewhere else — this is a rule set by the banks, not by us.
• Your bank then takes its own time to show it, usually 7 to 14 working days. That part is out of our hands.
• You are refunded the full amount you paid, in the same currency (Sri Lankan Rupees, LKR).

When we cannot refund

There are only a few cases:

• The request comes more than 14 days after payment. Ask us anyway — if something went genuinely wrong, we will look at it.
• The account was used to break our terms, or the purchase was fraudulent.
• You already received a refund for the same payment, or you have raised a dispute with your bank for it.

If we charged you by mistake

If you were charged twice, charged the wrong amount, or charged after cancelling, tell us and we will fix it in full — the 14-day limit does not apply to our mistakes. Please contact us before asking your bank to reverse the charge; it is faster for you, and it saves us both the paperwork.

Who you are dealing with

Akuru App is an equal joint venture between two companies registered in Sri Lanka: Leafy Code International (Pvt) Ltd and mooniak (Pvt) Ltd. Payments are taken through the WEBXPAY payment gateway, and both companies are equally responsible for honouring this policy — whichever of us your receipt names, either can settle your refund.

Your card statement will show a charge from the company that holds our WEBXPAY merchant account, which may read differently from Akuru App. If a charge on your statement looks unfamiliar, contact us before disputing it — it is almost certainly us, and we can confirm it in minutes.

Changes to this policy

We can update this page, and the date at the top will change when we do. The version in force when you paid is the one that applies to your purchase.

Contact us

If anything here is unclear, or you want to make a request about your information or a refund, contact us. We reply to every message.

• CompaniesLeafy Code International (Pvt) Ltdmooniak (Pvt) Ltd
• Emailhello@leafycode.com
• Phone+94 76 670 7355
• Address28/3/C, Ambuldeniya Mawatha, Hokandara South, Hokandara, Sri Lanka

One address, one inbox, one number for both companies — you never have to work out which of us to write to.